Here are common Email problems and recommended troubleshooting steps:
How do I adjust my Email settings?
A: Adjusting your email preferences is simple and helps you receive the messages that matter to you. Here's how to do it from your account:
1. Log in to your Email account and click on the 'Settings' button in the screen's top right corner.
2. ‘Email Notifications’ can be found below your language preferences near the bottom of the page.
What should I do if I'm not receiving emails messages?
A: First, please check your 'Spam' or 'Junk' email account folder. Sometimes, emails might inadvertently end up there. If you find our emails in those folders, mark them as 'Not Spam' or 'Not Junk.' Additionally, it's a good idea to add our email address to your contacts list to prevent similar issues in the future.
Additionally, please Log in to your Email account and review your email notification settings by navigating to the settings page and ensuring they are toggled on.
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